What things are covered in support?
In brief, we are responsible for the features that are advertised in the documentation. So we will do the following: – Solve bugs if there is any (bug means if any feature is not working as it should) – If you have any question we will answer it – After your installation if you face...
What happens after my support is expired?
You can contact sales to buy extended support. If you do not which to choose this option, you can still use the software but you won’t be able to install any new versions or upgrades. Unfortunately, our support team won’t be able to assist you if you contact them with any issues after the covered...
Is the price of the sotfware one-time or recurring (monthly/yearly)?
The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.
Is there a warranty on my item?
Warranties Software Datamaker warrants that, during the 180-day period (the “Software Warranty Period”) that commences on the date that Datamaker Enabled Use of the Software (whether for an initial license purchase or for Maintenance Software), the Software, when properly used, shall perform substantially in accordance with the Documentation. Datamaker warrants that, at all times, the...
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